Name: Immerse – Revolutionize Learning with Immersive Technology
Uploaded: 2025-04-17T19:16:10.434Z
Duration: 45 min 4 s
Description: Immerse – Revolutionize Learning with Immersive Technology

Transcript for "Immerse – Revolutionize Learning with Immersive Technology": Hi. Hello. Welcome. We're so excited to have you here with us today. We have a great product demo session prepared on immersive learning. My name is Catherine West. I'm going to be your moderator today. I sit on our field marketing team. But before we dive in, I wanna give a quick note on today's webinar experience. This session is being streamed through your computer. So for the best audio quality, please ensure your speakers are on and your volume is turned up. If you experience any audio or visual issues, you can switch to the light mode using the toggle in the bottom right corner of your screen. If this issue persists, drop us a message. We're happy to help you troubleshoot. We also encourage you submit questions throughout the session using the q and a window. We'll save time at the end, so don't hesitate to go. Lastly, we are recording today's session, so we'll send out the recording to your email address that you registered with. With that, let's kick things off, and I'll introduce our speakers today. Travis is a seasoned sales leader who understands the day to day challenges organizations face and how to drive meaningful business outcomes. And we're joined by Steven, a respected thought leader who brings a strategic lens to today's topic, connecting big picture trends with real world impact. And finally, Nathan and Gabrielle, two of our technical consultants, and they are here to walk us through that live product demonstration showcasing how the immersive solution, can bring value and deliver that in action. Now that you know who's who, I'm going to turn it over to Nathan to get us started. Great. Thanks, Catherine. Welcome, everybody. I wanted to start by telling a little story. We thought about a lot of different ways that we could tell this story, but we decided that the best possible way to tell this story is to let our immersive technology tell the story itself. With that, I'm going to share a brief video. In today's interconnected world, feedback happens in real time and spreads instantly, sometimes with serious consequences. Imagine you're the CEO of a quick service restaurant chain, you walk into your office and learn that this interaction went viral over the weekend. It doesn't have to be that difficult to order a sandwich. There's a way to order it, and it just confuses cooks in the front. And there's a proper way to order food. So what I'm saying? If you don't want your job argument. If you don't want your job, just quit. Ma'am, if you don't know how to order food, then go somewhere else. Don't play with me. Ma'am, don't play with me. I'm not gonna go ahead and pay go ahead. Here, tell you here's your card. Cancel that order that's coming up. Take your card, please. Thank you, sir. Have a great day. Yep. Congratulations. Millions of views and counting. Your company's workforce readiness gap is on display for the whole world to see. But the good news is Galaxy can help transform this disaster into an opportunity. With Galaxy workforce intelligence, you have the entire organization at your fingertips quickly seeing the major frontline skills gaps that led to your social media nightmare. But more importantly, workforce intelligence allows us to quickly begin to get ahead of the issue, putting together a crack team of experts from marketing, customer service, and L and D to address these skills gaps to prevent something like this from happening again. The team begins by creating an immersive, upskilling experience that lets us change behavior and develop skills by putting the company's workforce in the middle of real life situations where failures are virtual, and the only consequences are impactful learning opportunities. Creating these courses is as easy as one, two, three. First, select a location from a menu of out of the box or customized environments. Next, populate it with virtual humans with unique voices and personalities. Finally, enter our scenario prompts and let companion AI do the rest. Before you know it, our immersive experience is ready to be published. Due to its importance, we feature it prominently on the Galaxy homepage. A little later, at the very location where all our troubles started, a frontline worker logs into Galaxy. She quickly finds her way to the Immerse course. Immerse puts her right in the action. She's behind the counter dealing with a difficult customer in a variety of different scenarios just like real life. The sandwich was upsold with some fancy add on that I didn't request. I don't have time for these games. Can you fix it? Yes, sir. We'll be happy to fix that, but I'm a little new here, so I'm still trying to figure out the best way to do that. As she progresses, her skills are being subtly assessed and Immerse personalizes a tailored learning program with instant feedback based on what it has learned about her skills. She is impressed with how real the learning experience feels. She comments and shares, and it goes viral in Galaxy. Upskilling is more than just an assignment. It's a movement. Of course, ensuring that their workforce readiness gap has been closed involves more than training. The CEO continues to track the company's progress and workforce intelligence. Everyone in the organization becomes part of the mission. During their regular rounds, the regional manager checks in with each store manager to concretely validate the progress of the new customer service strategy with a focus on how important NPS and CSAT scores are to the company's bottom line. But check ins are about so much more than accountability. Performance conversations lead to career conversations. The regional manager realizes that one of the location managers would be a great candidate for a regional position opening up next year. They have been using check ins to track and nudge her development and progress each week. Of course, she has also been identified as high potential in Cornerstone Galaxy. The future star visits talent marketplace. She is amazed at all of her options that Cornerstone Galaxy lets her see where her career aspirations can take her. She finds upskilling recommendations and mentoring options that will help her become a regional manager along with gigs to give her hands on experience. She feels the sky is the limit. Thanks to Cornerstone Galaxy, our story now has a happy ending. So what we just saw was how immersive technology can create a a safe learning environment for people to practice and learn. What we want to do in a little bit is to, talk about the immersive technology in more depth. But you may be asking yourself right now, when we say Cornerstone Galaxy, what is Cornerstone Galaxy? And to hear more on that, let me hand it over to Travis. Thanks very much, Nathan. So I think a lot of folks do know who Cornerstone is. And just three things I'll ask you to remember. We're trusted. We've been around for an awful long time. 7,000 customers, something like a 40,000,000 users. Recognized by both as really the leader and innovator and learning and talent, and really with an open system so that, Cornerstone Galaxy can work with the existing systems you have, whether it's your HR system or other systems, to really seamlessly make sure that your folks can get to exactly what they need, learn what they need when they need to, and that you can measure it. So Galaxy overall is is a is a complete system. We use the word holistic. It basically, there's three main components, which is learn, which are learn, elevate, and transform. Stuff we're gonna be really focused on today is in the learn area, but all these things are that are or they're relevant for your organization. And so what typically happens is that an organization comes in, you've got some systems in place, they may or may not be great, and there's certain parts of Galaxy that's gonna really work for you. And oftentimes, people will start with one or more parts and then expand to a full galaxy as they evolve over time. Specifically within learn, what this is about is making sure that your people can develop at the pace that they need to and in the ways that they want to. So, really, what this is about is people being able to not only look for training, for example, that they need, but be served up content that's relevant for their career path, for them to plot out a career path, for example, and then to see what the options are as far as addressing the gaps that there might be between what they are now, what they know now, and where they wanna go. So hopefully that makes sense. We'd love to give you a little bit more depth on it, but we've got an awful lot to cover today. So I'm gonna go ahead and turn it over to Steven to talk a little bit about Galaxy AI and immersive content. Steve? Thank you. Hi, everybody. So as you dig further into the Galaxy and you get into the core components, if if you're able to look at some of the some of that diagram, experience, skills, and intelligence are the focus. And as we let me switch my slide here. And as we get even deeper, we can look across various types of AI and and, how AI will proliferate across the EdTech stack and the experiences. And amongst it is immersive. And that's what I wanna talk to you about today because it really fits nicely in to the overall galaxy. And it's not just one thing. We're gonna talk today about how it's not just a a learning object that is separated from all the other learning, how it's a part of blend a blended journey, how it's, more than just a, AR or VR learning object. So we'll let's move on through that. But really immersive, valuable modality across the, the talent journey. Ultimately, what we know is let's talk about problem statement. Traditional passive learning is not delivering the outcomes that we really need today. And immersive learning has a higher degree of efficacy, for several different reasons. The ROI is truly there. Ultimately, the today, the as it says at the top, the ability to adapt to change is out of sync with the pace of change. So everybody's busy. Everybody's doing as much work as they possibly can, and there's still training to be done. So how do we make it more effective and skills based? How do we manage the expectations of the individuals who are working through an organization and provide visibility to the organization itself. Well, that's at odds with what the talent development, tasks are. It it that we know that learning fatigue is a real thing. But at the same time, we're drive we're trying to drive engagement and effectiveness. We know that the, learning the l and d teams or, our leaders or or HR groups are are are looking to really drive a scaled approach toward engagement, but also deliver personalized learning. There's the, the need to provide a prepared, capable, and ready workforce yet reduce the impact on daily business. And ROI is obviously, you know, across every organization, we're seeing a imbalance of the amount of resources. So how does this get dealt with? How is this challenge dealt with? Digging deeper, as we look at a lot of the traditional learning modalities, the thing that's most effective is mentorship, experiential learning. Those things that are the highest order of critical thinking and cognitive responses and have other people in the loop, mentors, leaders, trainers. But that's at odds with the effort, the cost. But when we start to add certain technologies, we can sort of flip that around. We saw three sixty video start to proliferate years ago. And as Cornerstone Immerse, a company formerly called Talespin, began to build out a platform for soft skills learning using an immersive tech, we started to see that mentorship, coaching, practice for, soft skills, hard skills, in immersive adds to, higher ROI, and that continues as we begin to add AI into the into the program. But let me let me talk a little bit about what we mean by immersive. What I don't mean is just AR and VR, and I don't mean to suggest that the only thing about immersive is that you put a headset on your face. Hardware is going to change. But at the end of the day, what we're trying to drive is a higher level of productivity through a higher level of engagement. And that's really very important because the reality is that the immersive experiences, whether an an immersive could be a, a role play. Well, that boy, that role play was really immersive. But role plays are, you know, sometimes hokey and and people don't love them. You could go you you can go on a vacation. You go to Disney World and say, boy, that was that was really an immersive experience. Or there's things throughout our life, throughout our day that we do that are immersive, that don't involve a headset. At the end of the day, how can we provide our our employees a more engaging experience? An immersive technology becomes an important aspect of that. And that may mean that their experience in learning on a desktop or on a tablet or on a mobile phone across multiple different modalities at the same time because they're higher engage they're that higher engagement lends to a, a a higher degree of efficacy. And so if we think about immersive experiences transforming employee engagement because they activate multiple dimensions of human cognition and, emotion simultaneously. That was a, big statement, but I'm gonna repeat it because it's important. It's a a big mouthful of nerdiness, but let me also, like, repeat it because I I I really believe it. Immersive experiences, they transform employee engagement by activating multiple dimensions of human cognition and emotion simultaneously. So for those who follow or adhere to Bloom's taxonomy, they're bringing the learner into that higher level, that higher order of critical creative thinking. And that makes the learning more stickiness. Learning experience it could it might not just be learning. It could be product introduction. It could be onboarding. It could be coaching. But by bringing the user into a higher level of of brand activity, it's more it's stickier. It stays in there as an experience, and therefore, there's a a higher ROI overall overall. I'm gonna move on because we we could unpack a little bit about sort of the the the theory and science behind this, and I'm happy to doing q and a. But what I'd like to do is talk to you about immersive experiences versus cornerstone immerse. What this slide is showing is that there are all sorts of different types of immersive experiences. In fact, from sector to sector, there are different applications of of immersive. And from onboarding all the way through executive leadership, this modality can be applied. This theory can be applied. So from that point of view, there are a multiple, number of options in the immersive world that, your organization can sort of benefit from. Cornerstone Immerse is in and of itself a part of that big universe of immersive options that are out there. But the breadth and depth of the Cornerstone Commerce platform is is much more than just a a learning object. In fact, it's an end to end solution. It allows the creation, consumption, distribution, and measurement at enterprise scale. That's very important because a lot of what has come out in this world of immersive and AI, they don't doesn't necessarily lend to a scaled approach yet. It's all very new. But, we have built for what we know organizations need to deliver, at at their scale. So let's dig in just a little bit deeper on. There we go. Click through. So the Cornerstone Immerse platform is made up of three pillars. Those three columns in the middle are the the three main components. It includes a content library. It includes an authoring tool and a skills analytic dashboard. And as I said earlier, if you let your eyes move down to the bottom right corner, as I said earlier, immersive is not just about a headset. It does publish content to a headset. So, sure, this could be a VR experience for some or all or none of your your employees, but it likewise can be experienced on desktop streaming. As I said, enterprise ready and connects into the LMS. But moving over to those two orange bars, important to note that there are two different types there are two different capabilities, two different types of experiences across the platform. There's what we would call prescriptive or branch narrative, and the other would be a more open dialogue experience that is enabled by generative AI. And so here's the difference between that. The the immerse base or branch narrative on the top row there, from an author, from an l and d professional's point of view. They're building a node based experience. And the learner, once that's published, the learner is going to go and experience a a training module that allows them to speak to a virtual being from a multiple from multiple choices as you see there in that that picture. And that reciprocal language constitutes the experience, multiple flows build up to a whole learning object. With Immerse companion, which it has leverages generative AI, there is more of a prompt interface for the author. And the learner's view doesn't include anything that's multiple choice, but rather they are, you know, using nothing but their wits. There's additional difference between them, but Gabrielle and Nathan will get into that a little further as we, as we get further into the demo. Ultimately, the power of immersive learning, what you know, what what are those what are those benefits based on what it is doing, cognitively, emotionally, and or from a psychomotor perspective? It adds muscle memory. It it becomes the safe place to fail. We hear that a lot. But these are are really adding to what I was talking about at the beginning, being a an experience that becomes sticky. And so you've probably seen or heard many of these before, but really something to to think about. And I would call out the one of the bottom center there, emotionally realistic. That to us is a very, very important element because we're talking about soft skills here. We could, of course, technologically build something that is as photoreal and, visually the where the visual fidelity is incredible. But that's extremely expensive, and that doesn't scale. Right? That that certainly doesn't work within that that's like video gaming type budgets. Right? And it really doesn't it's not necessary. What is necessary, and while it's a bit subjective, what we do know from the data is that if if the user is engaged enough by certain elements like lip sync, emotion, a certain visual acuity, the way in which the language works, then the suspension is dis the the disbelief is suspended, and the learner is engaged. And it's okay that it doesn't look like an actual human. There's an emotional connection, and that provides a a a really efficacious experience. A lot of the data that we're seeing out there, we we we put here, I I one of my one of my sort of favorite I don't I don't know why this is one of my favorite. Maybe it's just because. But 3.75 times, emotional connection. Maybe it's because of the way we built this and and where I like to focus is on that engagement and that user experience. But all of these are are are really incredible, and a lot of them come actually out of our platform. There's a the biggest study to date was a PWC, study that, that was third party peer reviewed study in which, our platform was used, and some tremendous data came out of there about the, about really the ROI and and and impact. I wanna go quickly to as I was talking about the Immerse branch narrative and Immerse companion, Kinda wanna show a little bit about what you're gonna see. Look at this center column. You see how there are sort of three modes listed, an actor, an SME, or an advisor. Think of those sort of like a persona, and within that, there are all sorts of subpersonas. What this platform is capable of, what it allows the author to do, is build these types of personas into the virtual human. So for to practice skills in a role play session, it would be sort of a virtual actor. Likewise, for an SME, to whether it's learning about product knowledge or other, other other, maybe d e DE and I expertise, perhaps a tutoring session, and and an adviser, for counseling, for personal insights, or or other. And let's let's just unpack that quickly. And we're gonna look just here at this top, at at the top row that says sales in in that bottom right. So as a actor I'm sorry. As a a role play session, if I'm gonna practice skills for sales, I'm just gonna go through, okay, it's my sales pitch. Practice it over and over. It's my overcoming objections pitch over and over and over again if I'm a salesperson. Right? But if I'm speaking with an SME, I the virtual human is actually providing sales methodology training. It's teaching me about a challenger sale or using med pick or other. And thirdly, if I'm in a more of a a counseling or advisor type session, it's going to not just allow me to practice, but I'm gonna get feedback from the virtual human. I'm going to be able to improve that sales pitch because it has the knowledge to tell me where I'm I could hone that skill. I hope that provides both sort of a macro view of where immersive as a modality is, is valuable, a bit of an intro to what Cornerstone Immerse is capable of. And with that, I'm gonna hand over to our, to our friends, Gabrielle and Nathan for product demonstration. Absolutely. Thanks, Steven, and hi, everyone. So now that we've covered that overview, really what we wanna focus on now is the experiential side, both from the learner as well as the creator. So what we'll showcase today, as Steven mentioned, is we do have two different types of immersive experiences that your learners are able to go through. So the first one of which would be the prescriptive based learning. So we are gonna show a short clip of a back and forth role play, that is prescriptive based. And as you're going through this and watching this, just to give some context, the learner in this scenario is going to be practicing effective behavioral feedback as a manager to one of their employees who is Jack. Some things that I want you to pay attention to as you're going through this and seeing it is some of the emotional realism that Steven touched on, how we really try and bring out emotions of anger, frustration, happiness, scaredness, nervousness, all of those to really hit home and engage the learner in these conversations. And then we'll focus on that open ended conversation as well. So we'll go ahead and play this and then shift. From what I observed and complaints from some staff, it was about time off. Okay. Yes. Then also I said that laziness was negatively impacting my team's performance. To be clear, I'd say it again. I don't see the issue. Two staffers approached me with their concerns about your laziness comment. People are too sensitive these days and getting more so. Are you telling me that now I can't speak the truth? I just say what everyone is thinking. I think you went too far and we're out of line. Wow. Let me get this straight. Some people here are not pulling their weight and me and my team are paying the price. But because I call them out, I'm the bad guy? Alright. So we'll go ahead and stop sharing that one. So in that one, as you could see, in the prescriptive based learning, your learners are being presented with those answer choices. Prescriptive based learning is a great experience to really set that foundational knowledge base for your learners to really hone in and progress on their skills. So that experience is really going to offer the creativity to ensure that your learners are understanding the verbiage they should use, how they should speak their answers, and really set up that foundation to prepare them for those real world conversations. As we saw at the end and Steven touched on, they are getting real time feedback on how well they're doing on these skills, and they're also getting guidance so that they can continue to go in and practice that experience and progress on those skills. Now what we're gonna do next is shift to what an open dialogue conversation would look like. So we are going to go ahead and switch to that experience, and then we will discuss. So to give some context on this experience, I'm going to be a customer service agent at an airline. And the person that I'm speaking with is going to be an airline customer who is experiencing a delayed flight, which many of us can relate to, and my goal is to really deescalate the situation. We will see how well I do because now the guardrails are off, and I am having to freely give my answers. This delay is absolutely unacceptable. I need to be in Washington DC for my keynote address, and now I'm hearing there's a two hour delay? Does this airline understand the concept of time or the importance of my schedule? The lack of communication and organization is staggering. What are you going to do to fix this? Oh, one moment. We're gonna restart that. This delay is absolutely unacceptable. I have a critical keynote to deliver tomorrow, and your airline's incompetence is jeopardizing the entire event. I demand to know what is being done to resolve this situation, and I won't accept empty apologies or excuses. I apologize about this inconvenience. I can assure you though it does look like maintenance is working on your plane right now and is scheduled to be resolved within the next hour. I don't know why you think I care about your apology. This isn't about inconvenience. It's about your airline's failure to provide reliable service. I need to know what you're doing to ensure I make my connection and deliver my keynote. Are you arranging an alternative flight for me? I can certainly look into alternative flights. I am checking our system right now, and it does look like we have one en route to your destination in the next hour and a half that I would love to put you on. Thank you for checking. I appreciate the effort. Let's figure out the best way forward. Please confirm if this alternative flight can ensure I'll reach my destination in time for my keynote. I simply cannot afford to miss it. Alright. So we will go ahead and pause there. So, essentially, in that one, the guardrails are really off, and now I was really having to simulate a real world experience. So what we'll do next is we are going to jump into the back end and check out the experience as a creator. So we will start sharing again. Alright. So now we are within the creation tool, that really allows an efficient process for you as creators to really create that relevant and specific information for your learners to go through. So what we're gonna look at first is the first experience that we saw, which was prescriptive based learning. Now we have really made this no graphic design, no code to make it as fast as possible for you to create. So what we're seeing here is we are seeing three tabs over here on the left hand side that you're going to work through to be able to create that finished product. So we've got our scene, our flow, as well as our performance section. We always like to start off in the scene section where we are able to select our environments as well as our virtual humans and the placement of all of our characters. So over here on the left hand side, we do have a library of environments ready for you to select from. There can there's gonna be a wide range of offices, conference rooms, meeting areas. Then we'll have someone else with some auto spaces, warehouses, retail, hospitality, cafes, lounges. So quite an extensive variety for you to select from. We can also take it a step further. So let's say maybe we are focused on creating a leadership and management conversation. We really like this office, but we wanna put our logo somewhere in the background or change out some colors for more visual recognition for our learners to really simulate that real world, we can certainly do that, or we can absolutely create an environment for you from scratch. So our team can create that and upload it to your specific organizational ID so so that you can use that to create those super, detailed environments for your learners to take this training in. Once we've selected our environment, we are gonna notice those spawn points throughout the screen. So this is gonna be for the placement of our virtual humans as well as our learners. So we've got our learner here at spawn point one as their point of view, and then we're gonna have one virtual human here at spawn point two. Just like our environments, you are able to select your virtual human as well. So these are gonna range different ages, different industries, different backgrounds, and just like the environments, we can customize these as well. Maybe we wanna change their attire to a specific uniform or their characteristics. We can certainly do that. And lastly, we can choose our text to speech voice. I'll show you a little later on where you can do, voice over, but we do have these available for you to use as well. So we do have different language capabilities. Now what we're gonna look like look at is the flow editor. So this is where the bulk of our content is being created. So once again, we are creating that branching narrative through the use of a node based system. So we are starting with a dialogue node, which is what the virtual human is going to say to the learner. From there, we are able to put in these decision points. These decision points are what we saw in that first prescriptive based experience where the learner was reading through those answer choices and critically thinking to select the correct answer. What I do wanna call out is although it is prescriptive based and our learners do have to verbalize one of these answers, it is keyword based. So as long as our learners are hitting those keywords, the system will register that that's the answer they've selected and take them down the next path. So they do have a chance to practice it in a way that they would typically say it and not read exactly word for word. The last thing I wanna cover on this section is going to be the use of score nodes. So as Steven and I have showcased, you are able to track skills progression over time. So what this score note allows for is that this is showcasing that if my learner answered with this answer choice here, they were showcasing the skill of x, y, and or z, and we are going to associate points to that. This score note is working in the background so that you all have visibility on how your learners are doing throughout these pieces of training content and how they are progressing over time. I will showcase that we do have a drop down list of about 72 ontological skills that you can, select from. These are all gonna range in those workforce readiness, professional soft skills, for you to select from, but you can certainly add in your own custom specific skills to keep that skills terminology cohesive throughout your organization. Lastly, we'll briefly touch on the performance section. So in the prescriptive based learning, you do have the ability to enhance the progression or enhance the emotions of the virtual humans over time. So we're gonna be able to do that through gestures, emotions, as well as poses, and you can drag and drop these along a time bar and change the intensity as well. So that's going to be the high level overview of how our creators are in here creating those prescriptive based learnings. And now what we'll take a look at is the open dialogue conversations. So, essentially, the scene is going to be the exact same, so we are able to go in here, select our environment, and the placement of our characters. Now, on this portion, what's going to look a little bit different is the scenario section. So instead of scripting out the entire scenario from everything the virtual human is saying to the selections that the learners can give, what we are doing is really setting up the container for this conversation to take place. Now before we look at this prompt, what I also wanna call out are some of the templates that we have and some of the different personas. Right? You can really use this platform to meet the learner where they're at based on the needs that they have in their training process. So maybe we wanna create a a training where the learner is really role playing and acting this out. Right? They're just going to have that back and forth conversation to really get in those practice motions of having that conversation. Or maybe we would like to have, an experience where the learner is able to sit down and speak with a subject matter expert and have that safe place to answer questions, ask questions, and so that they too can become that subject matter expert. You can certainly do that with this platform. Essentially, what you are able to load this prompt with is all of the contextual information you would need to carry on this conversation. So you can put who is the virtual human, what is their role, who is the learner, what is their role, and what are they discussing, and then really give personas and backgrounds. What I would like to do is I would like to showcase the prompt that we just saw, and we will go down and see how we got that conversation to come to fruition. So what we will do is in these first few paragraphs, that's really setting up the context. So we've got that our virtual human is a frustrated passenger who is waiting on their delayed flight. Our learner is an experienced customer service agent, and their goal is to deescalate the situation. Now what I would like to call out here is we're also able to give the setup to how the virtual human should act in this conversation. So we're able to put a baseline of emotion. So in this baseline, our virtual human is going to start initially pretty tense and anxious because there's high stakes involved with for her with this delayed flight. What we're also able to do is state how should these emotions progress over time. So if the learner goes in here and has a favorable conversation, then we have stated that the virtual human is eventually going to calm down somewhat and show gratitude. Well, what does that conversation look like if it is done well? Well, if the learner showcases empathy, transparency, ownership, and becomes collaborative, that is going to mark the success factors for a positive conversation. Now what happens if this isn't a favorable conversation? Well, if this isn't a good conversation, we have some descriptive words here, that showcase how the virtual human should react. Some of those including pretentious, patronizing, entitled, and indignant. So you can get pretty granular with how you're wanting that virtual human's responses to be. And we've also outlined what does not work well for Rachel, which one of those things is apologies. So that is really the contextual setup. Of course, depending on the experience and the use case, there are multiple ways that you could go about creating this container or this prompt setup. So I'll go ahead and pause there and stop sharing my screen, as we just really wanted to give you a brief overview of how this platform works, so that you can start, you know, internalizing how could this be successful throughout your organization. So I'll go ahead and pause there, and pass it back over to Nathan. Great. Thank you, Gabrielle. With that, we'd like to thank everybody for your time, today and attention. A couple of questions did come in though, Gabrielle. First question is for you. Are there limits to the number of courses that a customer can create using the tools that you showed? Absolutely. So that's a fantastic question, and the answer is no. So you have unlimited custom ability and creation with the Immerse platform. So we encourage you to create as many courses that are relevant to your learners, and it looks like Steven might wanna add on to that. Good? No. I'm good. I was just coming back off camera. Perfect. That's yeah. Exactly. Okay. The next question I think is for me is about, platform integration. Right? So, as part of Cornerstone's Galaxy, immersive content can be surfaced, explored, discovered, launched, all from within the cornerstone products, as well as whatever product you have internally in use today. Just checking one more time. I think that covers the questions in the q and a. So with that, I'd like to thank our speakers. Thanks, Catherine, for, hosting, and everyone have a great day. Thanks, everybody.